Case study · Wholesale distribution

An AI workforce
on top of your ERP.

Pika installs specialist agents on the systems a distributor already runs. Each agent prepares one job, a person authorizes it, and Pika carries it out. This is how one textile wholesaler put its first two to work.

Simply Threaded Textile Supplier · Client name changed. Product screens show example data.

See it run

A 2½-minute walkthrough of both agents, from the Monday ERP pull to a new customer created in the ERP.

The problem

The ERP holds the data. People still do the work around it.

  1. 01

    The work happens outside the system

    Exports, spreadsheet merges, re-keyed orders and copied documents. The ERP records the result, but people carry every step in between.

  2. 02

    Every distributor's bottleneck is different

    Reordering, forecasting, coordinating several 3PLs, onboarding accounts, entering orders. One off-the-shelf tool doesn't fit all of them.

  3. 03

    Automation can't act unsupervised

    Buying stock or creating a customer commits the business. Any help has to leave those decisions with the people accountable for them.

What Pika is

One platform, the agents you need

Each agent does one job the way your team does it. All of them share one platform, installed on the systems you already run.

Agents · one per job

  • Reordering

    Weekly demand, stock and reorder drafts

    In this case study
  • Account onboarding

    Applications, documents and new customers

    In this case study
  • Inventory and forecasting

    Demand signals and stock health

  • 3PL coordination

    Stock and shipments across warehouses

  • Operations

    Order entry, exceptions and follow-ups

The Pika platform · shared by every agent

  • Connectors

    Reads and writes through the systems you already use

  • Deterministic engines

    Numbers and checks computed in code

  • Approvals

    One inbox where people authorize the work

  • Audit trail

    Who proposed, who approved, what ran

Your ERP · inventory system · warehouses and 3PL portals

How every agent works

Gatekeeper, not autopilot.

Agents prepare the work and do the keystrokes. People keep every decision that commits money, stock or a customer relationship.

  1. The agent drafts

    Pulls the data, runs the math, reads the documents and proposes the next step.

  2. A person authorizes

    The accountable person approves, revises or rejects it, with a note.

  3. The system executes

    Pika carries out the approved work in your systems and records every step.

In practice

A textile wholesaler starts with two agents

Simply Threaded sells fabric to designers, workrooms and hospitality projects. They started with two recurring jobs that kept their team in spreadsheets and data entry.

  1. Agent 01

    Reordering

    Every Monday, two ERP exports merged in a spreadsheet by SKU, rate of sale worked out by hand, one-off project orders stripped out, reserves chased.

  2. Agent 02

    Account onboarding

    Each new dealer's resale certificate read and checked against the application, a search for an existing customer, then the account keyed into the ERP field by field.

The agents at work

From the Monday pull to a new customer in the ERP

  1. Reordering

    Monday's data, pulled for you

    The agent signs in to the ERP with its own read-only account, exports both reports and merges them by SKU, showing every step.

    The agent's step-by-step run: opening the ERP, signing in and exporting both reports
    Illustrative demo · example data
  2. Reordering

    A report that shows its reasoning

    What to reorder now, what to watch and what to stop carrying, with the reason on every line. One-off project orders no longer inflate demand.

    The weekly reorder report with urgent, monitor and discontinue sections
    Illustrative demo · example data
  3. Reordering

    Nothing is ordered without a sign-off

    The operations manager approves line by line. A changed quantity needs a reason, and the reason travels with the line.

    The manager's approval screen with one line revised to 150 yards and a note
    Illustrative demo · example data
  4. Account onboarding

    Every certificate read on arrival

    The agent reads the resale certificate and runs the checks in code, including a search of the ERP for a customer that already exists.

    The application's checks, all passing, with no duplicate customer found
    Illustrative demo · example data
  5. Account onboarding

    Approved accounts, created in the ERP

    Once a person approves, the agent creates the customer step by step and every step lands on the timeline.

    The new customer created in the ERP, with each step marked done
    Illustrative demo · example data

Results

What the first two agents gave back

5+ days
a month saved on running reports and reordering
5+ days
a month saved on the marketing and accounting side, onboarding new accounts
2x+
more efficient workflow that acts faster and closer to real time than a person can

Results from the live engagement. Product screens show example data.

Start with one job.
Add agents as you grow.

Reordering, forecasting, 3PL coordination, onboarding or order entry: we begin with the work your team repeats every week, on the systems you already run.